How do I book a holiday?
You can only book bungalows 58 and 79 direct with us. We ask for a non-refundable deposit to secure the dates. The balance is due 4 weeks before your holiday.
How do I pay for my holiday?
Currently you can pay direct into our account, by cheque or cash if you are close enough to us! You can also pay us using PayPal, this gives you buyer protection, however there is a charge for this service and we do pass on a percentage of the fee of 2.5%. Please ask for a final bill before paying by Paypal.
Does my holiday have to start on a Saturday?
No, as long as its not in peak periods (school holidays), you can start/finish your holiday at any time. During peak times, breaks can only be taken from Saturday to Saturday.
How many does the bungalows sleep?
Each bungalow sleeps 4, one double bedroom and one twin containing two full size (3ft) single beds. Each bungalow also has a complimentary travel cot for little ones.
What time can we arrive / leave by?
You can arrive from 4pm onwards on the first day of your holiday and please vacate by 10am on the last day. We can text you if the bungalow is available before 4pm, please ensure we have your mobile number.
Is there a travel cot / high chair available?
Yes, we have complimentary travel cots and high chairs in each bungalow for our guests use. So you do not need to bring the heavy bits!
Do we need to “check in” at Reception?
No, you go directly to the Bungalow, you do not need to “check in”. Reception is worth a visit at some point, as they have lots of information about the park, and local area. There are lots of additional activities available to you on the Park (charges may apply) that you need to book through reception.
Does the Bungalows have WiFi?
Wifi is available to our guests at an extra cost. This is supplied by Club Wifi, for 7 days the charge will be £15 for upto 2 devices.
What do we need to take with us?
Please ensure you take with you: towels, tea towels, washing up cloths, toilet rolls (we do supply 1). These are the main things to remember.
What is included in the price of our holiday?
Linen and electricity is included. Also, access to the swimming pool and club house / entertainment and fishing lakes (Rod License required for over 12’s). You may be asked to show your passes to enter the pool, a pass is on the key ring, additional passes are sent to you in your welcome pack
Are the Bungalows well maintained?
Yes they are, we are personally on site at every change over. We have lots of comments in our guest book saying how lovely and clean the bungalows are.
What if I have a problem?
Please contact Marie on 07858 895165 at any time. There is a pay phone at reception if you do not have a mobile. My number can be found in the folder in the bungalows and on the key ring.
What if I break something?
Accidents happen, all we ask is you let us know, we can then make sure it has been fixed/replaced before new guests arrive.
Is there any entertainment?
During school holidays there is fantastic kids entertainment, this year (2015) Adrian and Lisa will be looking after you, they are fantastic with the kids and adults alike. Lots of activities during the day as well as evening entertainment. There are normally live singers and entertainers on a weekly basis.
Out of season, Hengar usually has a singer/band on a Friday and Saturday nights.
Can I take my pet?
Yes, we can accommodate one small dog into Bungalow 58 only.
Will I need a car?
Yes you will, there is very little within walking distance, the nearest train station is Bodmin approximately 20 minutes away. To explore Cornwall, you really do need a car to get around.
How many bedrooms does the bungalows have?
Each bungalow have two bedrooms, one double and one twin.
Are the bungalows suitable for winter breaks?
Yes. The bungalows have double glazed windows and are insulated. There is a night storage heater, plus there are individually controlled electric heaters in every room. (Electricity is included in the price)
Are all the properties on Hengar Manor Country Park up to the same standard?
No, as the majority of the properties on the site are privately owned, they vary hugely in quality. We believe our properties are the best bungalows on the site, not only for decor, fixtures and fittings, cleanliness is second to none and we feel they are the best equipped, with baby spoons and cups, flasks, DVDs and books available to you free of charge.
I have an Holiday Home, could you help with cleaning & Linen etc?
Yes, we possibly can be of help, please ring to discuss 07858 895165